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Terms & Conditions

Please read these Terms & Conditions carefully before using our website or engaging our services. By accessing this website or contracting with Crayola Digital Ltd, you agree to be bound by these terms.

Last Updated: 1st April 2026

1. Services

Crayola Digital Ltd ("Company", "we", "us") provides software development services including but not limited to: Flutter mobile application development, Laravel backend and API development, AI/ML integration, data engineering and scraping services, chatbot development, and delivery platform builds.

All services are subject to a separate Statement of Work (SOW) or project agreement that sets out specific deliverables, timelines, and acceptance criteria. These Terms & Conditions apply to all engagements unless expressly superseded by a signed project agreement.

2. Use of Website

By accessing crayoladigital.com ("the Website"), you agree to use it only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable local, national, or international law
  • Transmit unsolicited or unauthorised advertising or promotional material
  • Attempt to gain unauthorised access to any part of the Website or its associated systems
  • Engage in data mining, scraping, or extraction without our express written consent
  • Use the Website to transmit harmful, defamatory, obscene, or offensive content

We reserve the right to restrict or terminate access to the Website for any user who we reasonably believe has violated these terms.

3. Intellectual Property

All content on the Website — including but not limited to text, graphics, logos, images, code samples, and design — is the intellectual property of Crayola Digital Ltd or its licensors and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any Website content without our prior written consent.

Client Work: Unless otherwise agreed in writing, intellectual property in deliverables created for clients transfers to the client upon receipt of full payment. We retain the right to display anonymised work in our portfolio unless a confidentiality agreement prohibits this.

4. Project Agreements

Each client project is governed by a project agreement or Statement of Work which includes:

  • Detailed scope of deliverables and technical specifications
  • Project timeline, milestones, and sprint schedule
  • Acceptance criteria and review process
  • Change request procedure (scope changes require written approval and may affect cost and timeline)
  • Confidentiality obligations (NDA) where applicable

In the event of conflict between a signed project agreement and these Terms, the project agreement shall prevail.

5. Payments

Unless otherwise agreed in writing:

  • Deposit: 30–50% of the total project value is required upfront before work commences
  • Milestone payments: Remaining balance is split across agreed milestones
  • Payment terms: Invoices are due within 14 days of issue
  • Late payments: We reserve the right to charge interest at 8% above the Bank of England base rate on overdue invoices under the Late Payment of Commercial Debts Act 1998
  • Suspension: We may suspend work or withhold deliverables if payments are overdue by more than 14 days

All prices are exclusive of VAT unless otherwise stated. Crayola Digital Ltd is VAT-registered in the UK.

6. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Our total liability to you for any single claim shall not exceed the total fees paid for the specific project giving rise to the claim in the 12 months preceding the claim
  • We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of revenue, loss of data, loss of business opportunity, or loss of goodwill
  • We make no warranties, express or implied, regarding third-party services, APIs, or platforms integrated into deliverables

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

7. Termination

Either party may terminate a project agreement:

  • For convenience: with 30 days written notice. The client is liable for all work completed and costs incurred up to the termination date, plus a reasonable kill fee as specified in the project agreement.
  • For cause: immediately upon written notice if the other party materially breaches the agreement and fails to cure within 14 days of notice

Upon termination, we will provide all work product completed up to the termination date, subject to full payment of outstanding amounts. We reserve the right to retain copies of work for audit and portfolio purposes.

8. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. For existing clients under active project agreements, material changes will be communicated by email with at least 30 days notice.

Your continued use of the Website or our services after changes are posted constitutes acceptance of the updated Terms.

9. Governing Law

These Terms and any disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where you are a consumer, in which case you may also bring proceedings in the courts of your country of residence.

We encourage parties to attempt to resolve disputes informally before initiating formal proceedings. Please contact us at hello@crayoladigital.com in the first instance.

10. Contact

For questions about these Terms & Conditions, please contact us:

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